Payment Policy
Loft Lamps Payment Policy
1. Accepted Payment Methods
At Loft Lamps, we offer a variety of secure payment options to ensure a smooth and convenient shopping experience. We accept the following payment methods:
Credit & Debit Cards: Visa, MasterCard, Maestro, American Express
Apple Pay & Google Pay
Paypal
Bank Transfers (for bulk orders – contact us for details)
All payments are processed in British Pounds (£).
2. Payment Processing
Payments must be completed at the time of purchase.
Orders will not be processed or shipped until full payment has been received.
If a payment is declined or fails, the order will not be confirmed.
3. Pricing & Currency
All prices listed on the Loft Lamps website are in British Pounds (£).
Prices are subject to change without notice.
Any applicable taxes and shipping fees will be calculated at checkout.
4. Secure Payment Processing
The Loft Lamps website uses SSL encryption and trusted payment gateways to ensure your transactions are secure.
We do not store your credit card or payment details.
5. Refunds & Chargebacks
Refunds are processed according to our Refund & Return Policy.
Unauthorized chargebacks will be disputed. If you experience any issues, please contact us first at support@loftlamps.com
6. Fraud Prevention
Loft Lamps reserves the right to cancel or hold any order suspected of fraud or unauthorized activity.
Additional identity verification may be requested for high-value transactions.
7. Contact Us
Store Name: Loft Lamps
Address: Lijsterlaan 89, 9411JC Beilen, Netherlands
Email: support@loftlamps.com
Phone: +44 7451 293258
Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (GMT)
We do our best to reply to your e-mail within 1-2 business days.